2 Answers
Dear Madam,
Lock Your UPI / Bank Accounts
Immediately deactivate UPI apps linked to your number.
Change all bank passwords, MPINs, and OTP settings.
Block your SIM temporarily if your phone is compromised.
If possible, reset phone to factory settings to remove malware.
Dear Mam, as per your query,
You should immediately visit the bank branch and submit a written representation to them detailing in detail that you did not provide any OTP, etc. File a cybercrime complaint and keep bank statement of unauthorised transactions screenshot, screenshots of the suspicious app download. You can file a case in court and obtain a No Objection Certificate from the bank to remove any lien in your account.
For further clarification and details, feel free to contact our OLQ Team for a detailed consultation.