2 Answers
Dear Client, as per your query, to lift the total debit freeze on your account related to a ₹14,000 cyber complaint, you need to first contact your bank to procure the details of the Cyber Cell Name, Investigating Officer (IO) details, and NCRP complaint or FIR number. Banks are bound by law to provide you with this information in writing upon request. Then you need to make a representation to the respective Cyber Cell with the documents you have procured from the bank along with your KYC documents and proof of the legitimate source of the transaction in question. If you are innocent in this regard, you need to apply for a No Objection Certificate (NOC) or a clearance letter to be sent to your bank to lift the freeze. I hope this answer is helpful. In case of further queries, please do not hesitate to contact us.
Thank You.